Utility Assistance

Need help navigating utility challenges? We help you understand options, gather required information, and move through the process with clear next steps.

Start Application Questions? Contact Us Client Portal

What This Service Covers

  • Guidance on next steps based on your utility situation
  • Help identifying what information/documents may be needed
  • Support with organizing your details for faster review
  • Direction to the correct service path based on your needs

What You May Need

  • Valid ID
  • Utility bill or notice (disconnect/shutoff/past due)
  • Household details and contact information
  • Proof of income/benefits (if available)
Important:
Submitting an application does not guarantee financial assistance. Timelines depend on documentation and case complexity.

How to Get Started

  1. Click Start Application and complete the form
  2. Include your utility details and any notices
  3. Watch for guidance and next steps
  4. Use the Client Portal to track updates
Need help?
Email: info@crisisjkbiz.com
Phone: 214-278-1819

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Power Now, Pay Over Time Program

Need your utility bill covered today but don’t have the funds right now? Our program allows Crisis JK Solutions to step in immediately to prevent disconnection while you repay over time.

How It Works

  • Submit your application with your utility bill and hardship details
  • Sign a repayment agreement to move forward
  • Crisis JK Solutions ensures your bill is covered
  • You repay the balance through structured installment payments

Program Includes

  • Immediate action to prevent disconnection
  • Flexible repayment options
  • Service fee (10%–25%) added to payment plan
  • Ongoing support through your repayment period
Important:
This is not a grant program. This is a repayment-based service designed to provide immediate relief while maintaining accountability.

Requirements & Accountability

  • You must follow up and stay current on all scheduled payments
  • Missed payments will result in program forfeiture
  • Non-compliance may result in immediate service disconnection
  • Unpaid balances will be reported to a credit agency
⚠️ Read Carefully:
If Crisis JK Solutions has already covered your bill and payments are not made as agreed, your account will be escalated, and credit reporting actions may be taken.
Apply for Pay Over Time Program
Have questions?
Email: info@crisisjkbiz.com
Phone: 214-278-1819